Shipping Policy
Privacy Policy
Your privacy matters to us.
At Whenua Glow, we respect and protect your personal information. This policy explains what we collect, how we use it, and how we keep it safe.
📋 What We Collect
When you browse our site or make a purchase, we may collect:
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Your name
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Email address
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Shipping address
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Phone number (optional)
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Payment details (processed securely via third-party providers like Stripe or PayPal)
We may also use cookies or analytics tools to improve your experience.
🛡️ How We Use Your Information
We collect this information to:
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Process and deliver your orders
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Respond to your enquiries
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Send updates (only if you opt in to our newsletter)
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Improve our website and customer service
We do not sell or share your personal information with outside parties except those needed to complete your order (e.g., couriers, payment processors).
💳 Third-Party Services
Your payment details are securely processed through trusted third-party payment systems. We do not store or have access to your full payment information.
👁️ Your Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections or deletion of your data
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Opt out of marketing emails at any time
To request changes or ask a question, contact us at:
📧 whenuaglow@gmail.com
🔐 Security
We do our best to keep your information safe and secure. However, no method of transmission online is 100% secure, so we cannot guarantee absolute security.
📅 Policy Updates
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
Thank you for trusting Whenua Glow.
Your privacy, like your wellbeing, is something we hold with care.